Management FAQ's
+Are You Licensed?
-Anchor House Property Management is a fully licensed brokerage and property management company that is in good standing with the Florida Division of Real Estate and Board of Realtors.
+What type of properties do you manage?
-We manage commercial properties, single family homes, condominiums, townhomes and manufactured homes.
+Do I get to see the lease or sign it?
-As your property manager and designated agent, we will negotiate and sign all lease agreements on your behalf. You will receive a copy of the executed lease.
+Do you charge the tenant a security deposit?
-Yes we charge between 1-2 months rent for a security deposit, depending on the results of the tenant screening process. The security deposit is held in a separate non-interest-bearing account as required by the State.
+Do you offer Direct Deposit for owner distributions?
-We deposit rent directly into your bank account before the 15th of the month, along with emailing an informative owner’s statement relating to your property.
+Do you offer other real estate services?
-Anchor House does have a sales division and we will be happy to recommend an agent for all of your buying and selling needs. We have an in-house Mortgage Loan Officer, Title & Closing Services and Home Warranty. We also offer incentives to our owner clients if you use our real estate division such as reduced/waived management fees, reduced commissions, etc.
+How do I gain access to my account information?
-In addition to emailing out monthly statements, you will have full account access via your Owner Portal linked to this site.
+How do tenants pay their rent?
-Tenants have a number of options for paying their rent thanks to our top-notch accounting software. While most pay direct debit through their tenant portal, tenants are also able to pay rent via credit cards. They also have the option to pay with a money order/cashiers check
+How soon can you start managing my property?
-Once we have the documents signed and keys in hand, we can get the ball rolling immediately. The sooner it’s on the market, the sooner it gets rented!
+How will you market my property?
-In addition to placing your property in the MLS, we will list your property on over 15+ different rental sites such as Zillow, Trulia, Rentals.com, Craigslist, etc. We also use social media, paid advertising, and signage at the property and have formed great working relationships with local realtors who also refer tenants to us.
+What type of screening do you offer?
-We require each tenant 18 years of age or older to complete a thorough tenant screening to include credit, criminal background, National eviction checks. In addition we perform income and past rental verifications for each tenant.
+What happens if something needs to be repaired?
-We have vendors to handle almost every situation. If a repair is over $500, we contact you for approval whenever possible unless it is an emergency. Our priority is to handle issues for you, so that you only think about your property when you receive your deposit.
+What if we have to evict a tenant?
-Unfortunately, evictions can happen. Hiring a professional property manager is a solid “step-in-the-right-direction” in securing a good tenant. If our firm procures a tenant that we need to later evict, we will oversee a “simple eviction” with a local attorney at no cost to you for our staff time. The attorney and court filing charges average between $550-750 for most evictions and is billed directly to you. If the eviction is appealed, or requires extensive legal assistance, we will provide you with all options and quotes to proceed in the most efficient cost-effective way possible.
