Owners need quick access to statements, property information, maintenance context and a person who can answer the question behind the numbers.
Owner portal
Use the owner portal for available statements, documents and account information. For urgent property-specific questions, contact the management team directly.
Statements and distributions
Property accounting should show rent received, approved expenses, management charges and owner distributions with enough detail to understand the month.
Maintenance decisions
Document approval thresholds and emergency authority in the management agreement so ordinary repairs can move without losing owner visibility.
Lease milestones
Renewal dates, rent changes, notices and turnover planning should be reviewed before they become urgent.
Portfolio strategy
Use each property review to revisit rent, insurance, reserves, maintenance priorities and long-term hold/sell decisions.
How it works
Use the portal
Review property statements and documents in the official owner portal.
Contact management
Ask about maintenance, leasing or accounting questions.
Review upcoming milestones
Renewal and maintenance planning work best before deadlines.
Make portfolio decisions
Connect property performance with broader ownership goals.
Frequently asked questions
Where is the owner portal?
Use the Owner Portal button on this page; it opens the current AppFolio portal in a new window.
Can I send money to cover a property expense?
Contact management for the current owner-contribution instructions so funds are routed and recorded correctly.
How do I add another property?
Start with a management consultation so the team can review the property, occupancy and onboarding requirements.